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Solutions - BIA

Start your troubleshooting process by quoting your Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 1800 121 5678 / 011-4003 3100
Email us : support@spectra.co

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Appellate Authority

Mr. Varun Saini


Plot no. 21-22, 3rd floor, sector 18,
Udyog Vihar, Phase 4,
Gurugram, Haryana - 122015


appeal@spectra.co


Monday to Friday
9 A.M to 6 P.M

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 1800 121 5678 / 011-4003 3100
Email us : support@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Vijay Rawat

+9582235307 vijaypal.rawat@spectra.co

South Delhi

Pradip Kumar

9560031962 pradip.kumar@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head

Vikram Muradiya

+9910586888 vikram.muradia@spectra.co
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 011-40033100
Email us : support@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Voip support desk

080-66328000 voipsupport@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head

Yugank

8178053539 yugank1@spectra.co
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 011-40033102
Email us : msoc@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Amit Panishap

9899443026 amit.panishap@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head

Munish Kumar

+91 8800837372 munish.kumar@spectra.co
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 011-40033102
Email us : msoc@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Vijender Singh

9319993830 vijendra.singh@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head

Munish Kumar

+91 8800837372 munish.kumar@spectra.co
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 011-40033102
Email us : msoc@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Jagminder

9289662909 jagminder@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head

Sagar

9971148477 sagar.kavatra@spectra.co
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 011-40033102
Email us : msoc@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Jagminder

9289662909 jagminder@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head

Sagar

9971148477 sagar.kavatra@spectra.co
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 011-40033100
Email us : support@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Jagminder

9289662909 jagminder@spectra.co 111
02

4 hours post ETR lapse

Delhi Network Delivery Head

Sagar

9971148477 sagar.kavatra@spectra.co
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co
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