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Start your troubleshooting process by quoting your Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 1800 121 5678 / 011-4003 3100
Email us :
support@spectra.co

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Appellate Authority

Mr. Varun Saini


Plot no. 21-22, 3rd floor, sector 18,
Udyog Vihar, Phase 4,
Gurugram, Haryana - 122015


Monday to Friday
9 A.M to 6 P.M

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 011-71056111
Email us : msoc@spectra.co

Check status of your service request
It Seems you enter Wrong information
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Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Shobhit Sharma

9311797666 shobhit.sharma@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co

Start your troubleshooting process by quoting your Circuit ID or Service Request Number in all your communication through your registered mobile number or email ID.

Report your issue to our customer support team 24X7
Call Us : 1800 121 5678 / 011-4003 3100
Email us : support@spectra.co

Check status of your service request
It Seems you enter Wrong information
OR
Help & Support
01

2 Hours post ETR lapse

Business Support Escalation Lead

North & West / East Delhi

Vijay Rawat

+9582235307 vijaypal.rawat@spectra.co

South Delhi

Jitendra yadav

8447739234 jitendra.yadav@spectra.co
02

4 hours post ETR lapse

Delhi Network Delivery Head
03

8 hours post ETR lapse

National Escalation Desk
ned@spectra.co
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